![]() If the drive still isn’t working, unplug it and try a different USB port. Why is my WD external hard drive not showing up? Go Disk Management > Find your external hard drive and right click it by choosing Change Drive Letter and Path… … Restart PC and your External hard drive will show up and work again. ![]() Right-click on This PC/My Computer > Select Manage. A file browser will appear, you now should have access to your My Book Live storage.RIGHT click that icon, select Open option.In the Network pane under Storage section, you should see your My Book Live device.The way forward to access your My Book Live is: Restart your computer and check if your WD external hard drive not recognized problem has been solved. ![]() Then select from the drop-down menu to assign a letter and click OK. Locate and right-click on your WD drive and click Change Drive Letter and Paths…. How do I get my computer to recognize my WD external hard drive?
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